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March 24, 2020

How to Access Remote Peer Support During COVID-19

A growing list of phone/online peer support resources

Consumer/Survivor Support Lines:

Mood Disorders Association of Ontario Support Line: 1-888-486-8286                                                                 

Non-crisis telephone peer support and resource information by/for consumer/survivors. Operates Monday to Friday from 9:30am-5pm. 

Krasman Centre Crisis Line:  1-888-777-0979

24/7 crisis and warm-line telephone peer support by/for consumer/survivors.

Northern Initiative for Social Action Warm Line: 1-866-856-9276                                                                          

Non-crisis telephone peer support by/for consumer/survivors. Operates daily from 6pm-midnight. 

Psychiatric Survivors Network of Elgin Warm Line: 1-888-631-1919                                                                         

Non-crisis telephone peer support by/for consumer/survivors. Operates daily from 6pm-midnight. 


Icarus Project Message Board:                                                                            

Progress Place Warm Line Text: 1-647-557-5882 / 416-960-WARM

Non-crisis peer support available from your computer or mobile device by/for consumer/survivors. Operates Friday, Saturday, and Sunday from 8pm-midnight.

Northern Initiative for Social Action (NISA): 705-222-NISA (6472)

Provides peer support via telephone during our daytime hours:  Mon-Fri – 8:30am-4:00pm

Crisis/Distress Lines 

Anishnawbe 24/7 Mental Health Crisis Management Service: 416-891-8606                                                           

24/7 crisis telephone helpline offering support based on Traditional practices and approaches.

Assaulted Women’s Helpline: 1-866-863-0511 / TTY 1-866-863-7868                                                                         

24/7 telephone helpline for women in Ontario who have experienced abuse. 

Fem’aide: 1-877-336-2433                                                                                                                                        

Offre aux femmes d’expression française aux prises avec la violence sexiste, du soutien, des renseignements et de l’aiguillage vers les services appropriés dans leur collectivité 24 heures par jour, sept jours par semaine.

Gerstein Centre:  416-929-5200                                                                                                                                 

24/7 crisis telephone helpline staffed by crisis workers. Also offers in-person community visits and a residence where people in crisis can stay for short periods of time. 

Good2Talk: 1-866-925-5454                                                                                                                                          

24/7 telephone helpline for post-secondary students in Ontario staffed by healthcare professionals. 

Kids Help Phone: 1-800-668-6868                                                                                                                                 

24/7 telephone helpline for Canadian children and youth ages 20 and under staffed by healthcare professionals. 

Lesbian Gay Bi Trans Youthline: 1-800-268-9688                                                                                                       

Peer support by/for LGBTQ-identifying or questioning Ontario youth ages 26 and under by telephone, internet chat, email, and text(to 647-694-4275) available Sunday to Friday from 4-9:30pm.

Muslim Women’s Helpline: 1-888-315-6472                                                                                                                 

Telephone helpline available from 10am-10pm Ontario time. 

Scarborough Hospital Mobile Crisis Program: 416-495-2891                                                                                      

24/7 crisis telephone helpline. Also offers in-person community visits and connection to hospital if needed.

Toronto Distress Centre: 416-408-4357                                                                                                                       

24/7 crisis and distress telephone helpline. 

Toronto Rape Crisis Centre: 416-597-8808 / 416-597-1214 (TTY)  

24/7 telephone crisis line offering feminist peer support to survivors of any form of sexual violence. Also offers in-person counselling and other services. 

Trans Lifeline: 1-877-330-6366

Peer support hotline for transgender and gender non-conforming people experiencing crisis/distress staffed by self-identified trans people.

York Support Services Network: 1-855-310-COPE (2673) / 1-866-323-7785

24/7 crisis telephone helpline. Also offers in-person community visits (either by mental health workers or a mental health worker and a police officer) and a residence where people in crisis can stay for short periods of time.

Ontario Online & Text Crisis Services: Text 741741 /                                                                       

Free, confidential online chat and text service available from your computer or mobile device. Operates daily from 2pm-2am. 

Please contact us with any more numbers or resources you’d like to see added to this list at

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